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Are Sound Jewels good for gifts? Absolutely! Sound Jewels are designed to be the ultimate personalised and sentimental gift. They’re perfect for major life events, including: · Anniversaries: Link to a love message, wedding video, or vow recording. · New Parents: Link to a baby’s first photos, laugh, first words, or heartbeat sound. · Memorials: Link to a video or montage of a loved one. · Milestones: Graduations, retirements, or special achievements. It’s a gift that goes beyond an object - it gives the gift of a forever-accessible memory. |
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How does the scannable code work? The QR code is an encrypted link to a secure web address hosted by Sound Jewels. When a modern smartphone camera or QR reader app scans the engraving, it directs the user to your dedicated memory page. |
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What kind of memories can I add to the QR code? You can link a short video clip (e.g., wedding videos, messages for loved ones, baby’s first steps) or favourite photo! We provide clear guidelines on file types and sizes during checkout. |
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Is the QR code visible or discreet? The QR codes are visible on the back of all jewels in the Engravable collection, so you can choose to display or hide the code while wearing. |
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Can the QR code be scanned forever? Yes, the QR code can be scanned as many times as you like and will always show your special video message. |
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How durable is the engraved QR code? Will it wear off? Our QR codes are deeply engraved using precision laser technology into high-quality metals (e.g., sterling silver, gold). Unlike surface printing, this deep engraving is highly durable and designed to last the lifetime of the jewellery, even with daily wear. |
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Will the code still scan if the jewellery gets scratched? We build redundancy into the design. While severe, deep damage could impact scanning, the precision deep engraving is highly resilient to minor scratches and wear. Care for your Sound Jewel as you would any fine jewellery. |
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Can I wear my Sound Jewel in water (showering, swimming)? Yes. The jewellery is crafted from fine, water-safe metals. The memory link is digital and unaffected by water. |
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Which item pieces can I have a QR code engraved on? Only items in our Engravable collection support the special QR code. |
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How does the recording process work? 1. You purchase your jewellery. 2. We handcraft and engrave your unique QR code within 3–4 days. 3. We quality-check and express ship your order. Note: You simply upload your memory once you receive your jewel. |
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How do I scan the photo or video message on my phone? Use your phone camera to scan the QR code on your jewel. Your photo or video message will open and be ready to view. TIP: Ensure you have good lighting, tilt your phone and ZOOM, ZOOM ZOOM! That’s the only way to catch your QR code! |
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How many engravable products can I purchase in one transaction? As many as you like. Each item can have its own unique memory/QR code—perfect for loved ones, colleagues, teachers, and friends. |
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How long does it take to receive my custom Sound Jewel? Production typically takes 3 - 4 business days, followed by tracked, express delivery with Australia Post. |
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Where are my memories stored, and are they secure? Your memory files are stored on our dedicated, encrypted servers. The link is private—only someone who physically scans your QR code can access the memory page. It is not publicly searchable. |
